Social networks

Community Management on Social Media

You have received a comment on your post or a private message in your inbox. What now? We will explain how to confidently manage customer communication.

Community management na sociálnych sieťach

What you will learn

Is it important to perform community management on social media?
Who is responsible for customer communication?
How often to reply to messages and comments?
Where to find answers?
What communication style to adopt with customers?
What to respond to on social media and what not to?
How to deal with haters?

Training Schedule

If you are interested in the training, we will gladly prepare it tailor-made according to your requirements.

For more information, please contact skolenia@divino.sk.

Training Format and Location

In person at DIVINO premises
Online
On-site at your location

Duration

1.5-2.5 hours including discussion

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